Processing and security of personal data

When you use the services of Adventure Specialists B.V./BVBA/GmbH (hereinafter referred to as Adventure Specialists), we need certain information from you. It is our policy to handle your personal data with the greatest care and transparency. We also process data, such as information requests, competitions and visits to our websites. The amount of data we collect depends on how you communicate with us. For example, if you book a trip with us, we ask for more extensive personal data than when you only request a brochure or surf our website.

Which data do we collect from you and what do we use it for?

We aim to give everyone an unforgettable holiday and that is the main reason for the processing of your personal data. We can collect, use, store and transfer different types of personal information about you. This personal data will only be used for matters relating to your booking. We also use third parties who receive personal data and process this information on behalf of Adventure Specialists. These third parties include airlines, local agencies, travel guides, insurance companies and hotels. We only share data with external parties if this is necessary to carry out your journey.

Contact, check, change or delete data and complaints

Upon request, we will indicate where and how we process your personal data. Furthermore, you can request, correct, supplement, delete or protect this data under certain circumstances, for example if they are factually incorrect. This may mean that you can no longer use (part of) our services. You can contact us about this at [email protected] .

Data Security

We use extensive security procedures for the security of the personal data that we process. Preventing unauthorized access to this data is an example of this.